Customers can now add their indoor and outdoor Smart Plugs directly through the Sector Alarm App, giving them even more convenience and control in their everyday life. Lights, chargers, or heaters can now follow the same routines as the alarm system, letting customers decide how and when their home reacts.
Designed for simplicity and enjoyment
Setting up Smart Plugs is now clearer and more intuitive. The app walks customers through each step with a easy-to-follow interface and simple animations that show exactly when a device is ready.
Both indoor and outdoor plugs include dedicated guides with helpful visuals, making installation and everyday use effortless for everyone.
Built on a reliable and future-ready foundation
Our Smart Plugs connect via Zigbee, ensuring a stable and efficient link with the home alarm system. Zigbee technology provides a robust and reliable mesh network, perfectly suited for smart homes. Unlike Wi-Fi, Zigbee offers stronger coverage and consistent performance even when multiple devices are connected across large indoor or outdoor areas.
Anticipating problems before our customers notice them
Even with an intuitive setup, we know that unexpected issues can occur. That’s why we implemented backend monitoring to track potential problems in the plug onboarding process.
By introducing the functionality gradually, through Alpha, Beta, and Pilot phases, our engineers were able to identify and correct edge cases before they reached customers.
Our real-time telemetry and event tracing now give us deep visibility into customer experience and network performance. This proactive approach ensures that we can discover and resolve issues before our customers ever encounter them, a key part of our commitment to delivering a seamless and reliable experience.
A step forward for smarter and safer homes
We’ve built a system where security meets smart automation, guided by an engaging user experience and supported by a backend that’s always working in the background to ensure reliability.
At Sector Alarm, innovation means empowering our customers. And with every new feature, we continue to make their homes smarter, safer, and more connected, effortlessly.